Refund policy
Catering Events – Special Events
(a) Should it become necessary for Client to terminate this Agreement, and the event date is greater than thirty (30) days, Driana Catering shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.
(b) If Agreement is terminated within thirty (30) days of the event, Driana Catering shall be entitled to retain twenty-five percent (25%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor, special orders, rentals, and/or proposals costs.
(c) If Agreement is terminated within fourteen (14) days of the event Driana Catering shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs.
(d) Once the deposit has been paid only 15% reduction of guests is allowed.
(e) If an Agreement is drawn within five (5) days of the event, Client agrees to pay full event costs per bid
Should the event be cancelled by Driana Catering, Driana Catering will fully refund any deposit within ten (10) days of the date of cancellation. If event is within thirty (30) days, Driana Catering will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the Client paid to an alternative provider or providers based upon the total proposal bid. Client shall make reasonable efforts to mitigate damages and obtain substantially similar services. The caters responsibility is limited to items covered in the last accepted proposal by Client. Any additional items are at Client’s expense.
Catering Events – Weddings
(a) Should it become necessary for client to terminate this Agreement, and the event date is greater than thirty (30) days, Driana Catering shall be entitled to retain any and all expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.
(b) If Agreement is terminated within thirty (30) days of the event, Driana Catering shall be entitled to retain twenty-five percent (25%) of deposit and seek any additional expenditures to date, including but not limited to contracted labor, special orders, rentals and/or proposals costs.
(c) If Agreement is terminated within fourteen (14) days of the event Driana Catering shall be entitled to retain any deposit paid and seek any additional losses including but not limited to contracted labor, special orders, rentals and/or proposals costs.
(d) If an Agreement is drawn within five (5) days of the event, client agrees to pay full event costs per bid
Should the event be cancelled by Driana Catering, Driana Catering will fully refund any deposit within ten (10) days of the date of cancellation. If event is within thirty (30) days, Driana Catering will reimburse or pay to Client the invoiced difference in costs and expenses that have been incurred by the client paid to an alternative provider or providers based upon the total proposal bid. Client shall make reasonable efforts to mitigate damages and obtain substantially similar services. The Driana’s Catering responsibility is limited to items covered in the last accepted proposal by client. Any additional items are at client’s expense.
